The proliferation of technology in health care is everywhere. It
is beginning to change the way patients are cared for, how physicians engage
the health care consumer, how research is conducted, and finally, how patients
are being turned into health care activists and taking control of their personal
health. This transformation is necessary in order for the industry to control
cost and improve quality. We need to create a highly reliable system of care,
and we can only do this by leveraging technology.
From the explosion of the iPhone and Apple’s Health app to the
widespread popularity of Fitbit, access to a significant amount of one’s own
personal health data, is at our fingertips. There
will come a time—much sooner than later—when patients will walk into their
doctors’ offices with their personal mobile devices armed with more information
about their body chemistry and function than their doctor has on hand. The real
question and what we must then try to navigate, is how will this information be
used by the health care provider. If the information the consumer is
accumulating is not being used to manage their health in a proactive way, then
why collect the information? Will this collection of data and access to significant
health information drive patients to advocate and even demand, more testing or
interventionist exploration than is necessary?
Finally, a lot has been written lately about the security of mobile app data;
however, I am confident the industry will continue adapting and innovating to address these issues. IT
companies have developed all sorts of systems and applications to protect and
ensure the security of patient health information. The reality is that when we
operated with paper records, we probably had a less secure environment related
to access and protection of patient information.
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