If you are like me, you
spend a majority of your waking hours each week with your colleagues. Also - if
you are like me - you truly enjoy the people you work with, including those who
directly report to you. And maybe you consider these folks friends, both inside
and outside of the work place. While your relationships with colleagues can be
some of the most meaningful in your life, being friends with those you manage
can also be tricky waters to maneuver.
The “should you or
shouldn’t you be friends with those who report to you?” is an often-debated
topic, with each side making a passionate case for their point of view. In
fact, there are mentors of mine whom I admire and respect greatly, who are on
opposite sides of this conundrum.
There are those who believe
that friendships build community in the workplace and that it’s critical to
stay connected with your people. They will passionately explain that some of
their best friends, whose relationships they value above most others, are
people who have worked for them. They feel that these friendships make the work
smoother and less complicated as you develop a short-hand that comes from
really knowing someone. Finally, because for these folks, being liked is
equated with being respected—you can’t have one without the other.
Then there are those
leaders who take the opposing view and believe that becoming friends with your
direct reports only complicates the work environment. For one, they feel that
developing friendships with some of those in your office, will lead to the
creation of cliques.
There will be people in your office with whom you aren’t as close. They will
perceive that “your friends” are getting special treatment and become
disgruntled or negative. In turn, there are those with whom you might be good friends, who can become “too comfortable” and might begin to feel less
accountable for their work. Finally, those who advocate against direct report
friendships perceive it to be detrimental to your effectiveness as a leader. As
a friend and a manager, it could be easy to lose your objectivity.
While I agree that the work
friendships can be complicated, I don’t think it has to be “either/or” kind of
thing. For me, it is more “both/and.” I think there are a couple of ground
rules that you can set, that will allow you to develop lasting, joyous and
meaningful friendships with those who report to you.
First, and most importantly
you need to remain transparent and set clear boundaries. If you communicate
effectively and let your colleagues understand your boundaries as a friend and
manager, the likelihood of the appearance of a “grey” area will dramatically
diminish.
Second, show up as both a
friend and as manager. I encourage you to listen and practice empathy and
patience. These are critical skills for both roles and so don’t hesitate to
deploy them.
Next, own your opinions and
emotions. You have a vision for your business and you should not compromise
that, even for friendship. It’s ok for friends to get mad at each other. Strong
friendships can withstand conflict from time to time.
Finally, you have to be
able to change course if it is not working. Sometimes, certain friendships
can’t handle the pressure of the work place or conflict. And, that is ok. Like
any relationship, sometimes things aren’t working and moving away from friend
and back to colleague is sometimes what is best.
Friendships inherently
bring us joy and are incredibly fulfilling. Yet, there are times when they need
to be thoughtfully constructed, especially when they are born out of the work
place.
And while, they say it’s
“lonely at the top,” but I don’t think it has to be.
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